Synology DS410j

Yes, I have 1 of these.

Unfortunately, the past 1 week of ownership has been hell not inclusive marshmallows.

This box has almost a 100% crash record whenever I try to copy ANYTHING larger than 1GB into (or even out as I just found out) it. I have 4x 1.5TB drives inside… so with minimal amounts of maths you can probably figure out almost the entire 1st week of ownership has involved more pressing the ON/OFF button than anything else. With all the crashes and resets that this thing does, I can finally see why they decided to include RAID1, RAID5 and various other backup methods on it. Obviously having 3TB+ of data on it already makes things just a LITTLE harder to back-up

I’m going to return or exchange this piece of shit NAS as soon as I have any time.



EDIT: Since the blokes over at Synology found this post and commented without me actually posting this on their forum/emailing their support I’ve decided to put a nice strikethrough on the slightly less savory things I wrote earlier. Hopefully all shall be well soon…


  1. Hi, I’m with Synology. I’m going to assume to are using the WD15EADS-00P8B0 as we are seeing this problem come up continually with that model HDD. It seems WD released a firmware update that is causing speed problems, we have reports the same issue is replicateable in several of our competitor’s models and even Windows machines. I’m confident if you try different drives you’ll enjoy your DS410j and all the features that made you buy it in the first place.

    Thanks, and please feel free visit our website at if you have questions.

    1. **Correction: Not a firmware update, apparently different batches of same model. Original was model # WD15EADS-00R6B0 and new batch has model # WD15EADS-00P8B0.**

  2. Wow… I honestly didn’t expect anyone to comment on this… much less someone from Synology…

    Anyway, I’m not using WD drives on the DS410j. I have 3x 1.5TB Samsung HD154UI and 1x 1.5TB Seagate ST31500341AS. I’ll repost this on your forums just in case you don’t read this (or someone knows what is causing this).

    Thanks for checking this out!

  3. Since this model HD154UI has been marked as officially supported, could you help us file a support ticket so we can look into this case?

  4. Currently talking to the support people on the forum about possible solutions/causes. If the problem still persists I’ll be sure to file a ticket.

    The URL is in case you’re interested in the details.

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